Nervecentre V8.1 Help for Users
Communicating with messages and calls
Instant messages, IM
You can use Nervecentre to send messages to colleagues. You can send messages that are:
-
Associated with patients
For example, to give an update on when you might attend a patient.
-
Not patient-specific
For example, asking where your colleague is.
You can also make calls to colleagues, if your mobile and your colleague's mobile have SIM cards.
Communicating with messages and calls on a mobile
Patient-specific messages and calls
-
From your patient list, select a patient.
-
On iOS, from Patients, select a patient.
-
On Android, from > Patients, select a patient.
-
-
Select Staff.
-
To view all users logged in with this patient on their patient list, select Recommended.
-
To view all users logged in, select All.
-
-
Optional: from All, search for a user. Select and enter the user's name.
-
Select a user from the list.
-
Select Chat.
If your mobile and your colleague's mobile have SIM cards, select Call to call your colleague.
On Android, you might have the option Facetime. This is not supported.
-
Enter a message.
-
Select Send.
General messages and calls
-
View your messages.
-
On iOS, select More > Messages.
-
On Android, select > Messages.
-
-
Select Staff to open a list of staff who are currently logged in to Nervecentre on a mobile.
-
To search for a staff member, select and enter a user's name to search for them.
-
To order the list of staff members by name, select By Name.
-
To order the list of staff by the name of their patient list, select By List.
-
-
Select the name of a colleague.
-
Select Chat.
If your mobile and your colleague's mobile have SIM cards, select Call to call your colleague.
On Android, you might see the option Facetime. This is not supported.
-
Enter a message.
-
Select Send.
-
To continue a conversation, select the user > select Chat > enter a message > select Send.
Communicating with messages and calls on a desktop
You can’t manage messages and calls on a desktop.
Did you find this article helpful? Yes No
Sorry about that. Our help is a work in progress and we welcome any feedback.
Why wasn't this helpful? Please select one reason:
Thanks for your feedback.
Great!
Thanks for taking the time to give us some feedback.